SMS and Text Marketing Redtail CRM: Everything You Need to Know

Introduction

Greetings, fellow digital marketers! Today, we are going to discuss one of the most effective marketing channels in the industry – SMS and text marketing. Specifically, we’ll be focusing on how to use SMS and text marketing in conjunction with Redtail CRM.

SMS and text marketing, if done right, can help you increase your customer engagement and boost your conversion rates. The good news is that it’s relatively easy to implement and can deliver impressive results in a short amount of time. In this article, we’ll show you how to leverage SMS and text marketing with Redtail CRM to maximize your ROI and grow your business.

But before we dive deeper into the topic, let’s first define what SMS and text marketing is and how it works.

What is SMS and Text Marketing?

SMS and text marketing involves sending promotional messages to customers via text messages. It’s a form of permission-based advertising where customers opt-in to receive messages from businesses. SMS stands for “short message service,” which refers to the technology used to send text messages.

Text marketing is an effective way to reach customers directly on their mobile phones. According to a study by MobileSquared, 90% of text messages are read within three minutes of being received. This makes text marketing an ideal channel for time-sensitive promotions, event reminders, and other urgent messages.

How Does Redtail CRM Work?

Redtail CRM is a cloud-based customer relationship management system designed specifically for financial advisors. It enables financial advisors to manage their clients’ information, track their interactions, and automate their processes.

Redtail CRM is an all-in-one solution that includes features such as contact management, email marketing, and workflow automation. It also integrates with other third-party tools, making it a powerful tool for any financial advisor.

SMS and Text Marketing with Redtail CRM

Now that we know what SMS and text marketing is and how Redtail CRM works, let’s explore how to use them together. Here are some of the ways SMS and text marketing can be integrated with Redtail CRM:

SMS and Text Marketing Redtail CRM Best Practices

Advantages and Disadvantages of SMS and Text Marketing with Redtail CRM

Like any marketing channel, SMS and text marketing with Redtail CRM has its advantages and disadvantages. Let’s take a closer look at each.

Advantages of SMS and Text Marketing with Redtail CRM

Advantages Explanation
High Open Rates Text messages have a 98% open rate, making them an effective way to reach customers quickly and easily.
Increased Engagement Customers who opt-in to receive text messages from your business are more likely to engage with your content and take action.
Increased Revenue According to a study by MobileSquared, SMS and text marketing can deliver a 32% higher revenue per message sent compared to other channels.
Cost-Effective Text messages are relatively cheap to send, making them a cost-effective marketing channel for small businesses.

Disadvantages of SMS and Text Marketing with Redtail CRM

Disadvantages Explanation
Opt-In Requirement Customers must opt-in to receive your messages, which means you need to have a solid strategy to encourage sign-ups.
Message Length Limitations Text messages are limited to 160 characters, which means you need to be concise and to the point.
Spam Complaints If customers feel like they’re receiving too many messages or messages that aren’t relevant, they may report you as spam, which can hurt your reputation.

Frequently Asked Questions

1. What is the difference between SMS and text marketing?

SMS refers to the technology used to send text messages, while text marketing refers to the strategy of sending promotional messages to customers via text messages.

2. How do I get started with SMS and text marketing with Redtail CRM?

First, you need to ensure that your customers have opted-in to receive text messages from your business. Once you have a list of phone numbers, you can use Redtail CRM to set up your text campaigns and automate the process.

3. How often should I send text messages to my customers?

It depends on your business and your customers’ preferences. As a general rule, it’s best to send messages sparingly and only when you have something valuable to offer.

4. What kinds of messages should I send via text?

Text messages are best for time-sensitive offers or reminders, such as flash sales, event reminders, and appointment confirmations.

5. How can I measure the success of my SMS and text marketing campaigns?

You can track your success by monitoring metrics such as open rates, response rates, and conversion rates. Redtail CRM also provides analytics tools to help you track your campaigns’ performance.

6. What are some best practices for SMS and text marketing with Redtail CRM?

Some best practices include providing clear opt-in instructions, being concise and to the point, personalizing your messages, and providing value to your customers.

7. How can I avoid being reported as spam?

You can avoid being reported as spam by sending messages only to customers who have opted-in, providing value with each message, and avoiding sending too many messages.

Conclusion

As you can see, SMS and text marketing with Redtail CRM can be a powerful tool for financial advisors to engage with their clients and grow their business. By following best practices and integrating these two channels, you can maximize your ROI and take your marketing efforts to the next level.

If you haven’t already, it’s time to leverage the power of SMS and text marketing with Redtail CRM and start seeing results.

Take Action Today!

Don’t wait any longer – start incorporating SMS and text marketing into your marketing mix today, and see the results for yourself!

Closing Disclaimer

The views and opinions expressed in this article are those of the author and do not necessarily reflect the official policy or position of any financial institution or organization.

The information provided in this article is for educational purposes only and should not be used as a substitute for professional advice. Please consult with a financial advisor or legal expert before making any investment decisions or implementing any marketing strategies.