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A Comprehensive Guide with Step-by-Step Instructions and FAQs to Ensure Email Deliverability
Greetings to all business owners, marketing managers, and email marketers out there! In today’s digital age, strengthening your email deliverability is essential to make sure that your emails are reaching your recipients’ inbox and not their spam folder. One way to secure your email delivery is to add SPF and DKIM to your Zoho CRM platform. This guide will provide you with a step-by-step instruction on how to add SPF and DKIM efficiently and effectively, so your emails will land in your intended recipients’ inbox every time.
Introduction
SPF (Sender Policy Framework) and DKIM (DomainKeys Identified Mail) are two email authentication methods that validate the sender’s identity and ensure email deliverability by preventing impersonation and fraudulent activities, such as phishing and spamming. In simple terms, SPF verifies the email sender’s IP address, while DKIM verifies the email content’s integrity. These two methods work together to make sure that the sender is genuine and trustworthy, and the email content is not tampered with.
By adding SPF and DKIM to your Zoho CRM, you will establish your domain’s authenticity, increase email deliverability, and protect your brand reputation. That being said, let’s dive into how you can efficiently add SPF and DKIM to your Zoho CRM.
How to Add SPF and DKIM for Zoho CRM
Here’s a step-by-step guide on how to add SPF and DKIM for Zoho CRM:
Step 1: Generate your SPF and DKIM records
The first step is to generate your SPF and DKIM records. You can use online tools, such as the SPF Record Checker and the DKIM Core Tools, to generate your records quickly and easily. Once you have generated your records, make sure to copy them to your clipboard or save them in a text editor for future use.
Step 2: Verify your domain
| Step | Description |
|---|---|
| Step 2.1 | Login to your DNS provider’s account, such as GoDaddy, Namecheap, or Cloudflare. |
| Step 2.2 | Create a new TXT record for your domain. |
| Step 2.3 | Enter your SPF record as the value for your TXT record. |
| Step 2.4 | Save your changes and wait for the changes to propagate (up to 48 hours). |
| Step 2.5 | Verify your SPF record using online tools like the SPF Record Checker. |
| Step 2.6 | Create a new CNAME record for your domain. |
| Step 2.7 | Enter “zm._domainkey” as the name and “dkim.zoho.com” as the value for your CNAME record. |
| Step 2.8 | Save your changes and wait for the changes to propagate (up to 48 hours). |
| Step 2.9 | Verify your DKIM record using online tools like the DKIM Core Tools. |
Step 3: Add your SPF and DKIM records to Zoho CRM
The final step is to add your SPF and DKIM records to your Zoho CRM account. Here’s how:
Step 3.1: Add your SPF record
To add your SPF record, follow these steps:
| Step | Description |
|---|---|
| Step 3.1.1 | Login to your Zoho CRM account. |
| Step 3.1.2 | Go to Settings > Email Configuration. |
| Step 3.1.3 | Click on “Add SPF Record.” |
| Step 3.1.4 | Paste your SPF record (from Step 1) to the text box. |
| Step 3.1.5 | Click on “Save.” |
Step 3.2: Add your DKIM record
To add your DKIM record, follow these steps:
| Step | Description |
|---|---|
| Step 3.2.1 | Login to your Zoho CRM account. |
| Step 3.2.2 | Go to Settings > Email Configuration. |
| Step 3.2.3 | Click on “Add DKIM Record.” |
| Step 3.2.4 | Enter “zm._domainkey” as the selector and paste your DKIM record (from Step 1) to the text box. |
| Step 3.2.5 | Click on “Save.” |
FAQs
1. What is SPF?
SPF (Sender Policy Framework) is an email authentication method that verifies the sender’s IP address and protects against email forgery.
2. What is DKIM?
DKIM (DomainKeys Identified Mail) is an email authentication method that verifies the email content’s integrity and ensures email deliverability.
3. Why do I need to add SPF and DKIM to my Zoho CRM?
Adding SPF and DKIM to your Zoho CRM will increase email deliverability, protect your brand reputation, and prevent email forgery.
4. Can I add SPF and DKIM to Zoho CRM for free?
Yes, you can add SPF and DKIM to your Zoho CRM for free.
5. How long does it take for the changes to propagate?
It can take up to 48 hours for the changes to propagate.
6. How do I verify my SPF and DKIM records?
You can use online tools like the SPF Record Checker and the DKIM Core Tools to verify your SPF and DKIM records.
7. What happens if I don’t add SPF and DKIM to my Zoho CRM?
If you don’t add SPF and DKIM to your Zoho CRM, your emails may land in your recipients’ spam folder, your brand reputation may be at risk, and you may be vulnerable to email forgery.
8. Can I add more than one SPF record?
No, you can only have one SPF record per domain.
9. Can I add more than one DKIM record?
Yes, you can add multiple DKIM records, but you need to use different selectors.
10. Can I use my existing SPF and DKIM records?
Yes, you can use your existing SPF and DKIM records if they are valid and up-to-date.
11. What if I have multiple domains?
You need to add SPF and DKIM records to each domain separately.
12. Can I add SPF and DKIM to other email service providers?
Yes, you can add SPF and DKIM to other email service providers as long as they support these authentication methods.
13. Do I need to renew my SPF and DKIM records?
Yes, you need to renew your SPF and DKIM records periodically to ensure their validity.
Conclusion
Adding SPF and DKIM is a simple and effective way to secure your email deliverability and protect your brand reputation. By following the step-by-step guide provided above, you can add SPF and DKIM to your Zoho CRM efficiently and effectively. Remember to verify your SPF and DKIM records using online tools and renew them periodically to ensure their validity.
If you have any questions or encounter any issues, don’t hesitate to contact Zoho support for assistance. Start adding SPF and DKIM to your Zoho CRM today and enjoy smooth and secure email communication!
Closing Disclaimer
The information provided in this guide is for educational purposes only. The author and publisher do not warrant or represent that the information is accurate, complete, or current. The author and publisher shall not be held liable for any errors or omissions or for any actions taken in reliance thereon. Always consult a professional for advice on specific issues.
