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Introduction
Greetings, salesperson! Are you looking to increase your sales and revenue in 2021? The key to achieving this goal is having a reliable Customer Relationship Management (CRM) software. With so many options available in the market, it can be overwhelming to choose the best one that fits your specific needs. Don’t worry; we have done the research for you and compiled the ultimate list of the best CRM for salesperson!
Before diving into the top picks, let’s first understand what a CRM is and how it can benefit you in the long run.
What is a CRM?
A CRM is a software system that manages a company’s interactions with current and potential customers. It allows salespersons to store customer data, track leads, automate sales processes, and streamline communication between teams. CRM serves as a single source of truth for customer information, enabling salespersons to make data-driven decisions and build stronger relationships with customers.
Why do you need a CRM as a Salesperson?
A CRM system can benefit salespersons in numerous ways:
- Personalized customer interactions
- Better lead and opportunity management
- Increased productivity and efficiency
- Improved communication and collaboration
- Tracking sales performance and setting goals
Now that we have established the importance of CRM let’s dive into the best CRM for salesperson list!
Top Picks for Best CRM for Salesperson
| CRM | Key Features | Pricing |
|---|---|---|
| HubSpot CRM | Free | Starter: $50/month, Professional: $800/month, Enterprise: $3,200/month |
| Salesforce CRM | Personalized dashboards, mobile app, advanced reporting | Essentials: $25/month, Professional: $75/month, Enterprise: $150/month |
| Pipedrive | Visual sales pipeline, integrated phone, web forms | Essential: $12.50/month, Advanced: $24.90/month, Professional: $49.90/month |
| Zoho CRM | Artificial Intelligence tools, mobile app, workflow management | Standard: $12/month, Professional: $20/month, Enterprise: $35/month |
| Bitrix24 | Task automation, project management, social media integration | Free, Plus: $39/month, Standard: $99/month, Professional: $199/month |
1. HubSpot CRM
HubSpot CRM is a free all-in-one software that provides sales, marketing, and customer service tools. It’s a great option for small businesses and startups that want to streamline their sales processes and grow their customer base. The CRM offers features such as contact management, email tracking, and deal tracking.
Additionally, HubSpot CRM integrates with other popular tools such as Gmail, Outlook, and Slack, making it easy to manage everything in one place. If you want more advanced features, you can upgrade to the Starter, Professional, or Enterprise plan, depending on your needs.
2. Salesforce CRM
Salesforce CRM is a popular choice among enterprise-level businesses that require advanced reporting and analytics. The software provides personalized dashboards, mobile app, and an AI-powered virtual assistant (Einstein) that helps salespersons make data-driven decisions. Additionally, Salesforce CRM has a vast community of developers that can create custom solutions and integrations for your specific business needs.
3. Pipedrive
Pipedrive is a visual CRM that provides a clear overview of the sales pipeline. It’s easy to use and offers features such as integrated phone, web forms, and a mobile app. Additionally, the software provides insights into sales performance and helps salespersons identify areas of improvement. The Essential plan is perfect for small businesses and startups, while the Advanced and Professional plans offer more advanced features such as workflow automation and multiple dashboards.
4. Zoho CRM
Zoho CRM is an AI-powered software that helps salespersons automate their processes and improve their productivity. The software provides features such as lead management, email integration, and workflow management. Additionally, Zoho CRM has a mobile app that allows salespersons to manage their sales pipeline on the go. The Standard plan is great for small businesses, while the Professional and Enterprise plans offer more advanced features such as sales forecasting and territory management.
5. Bitrix24
Bitrix24 is a feature-rich CRM that offers project management, task automation, and social media integration. It’s an excellent choice for businesses that want an all-in-one software that can handle different aspects of their business. Additionally, Bitrix24 has a free plan that includes basic CRM features and allows up to 12 users. The Plus, Standard, and Professional plans offer more advanced features such as custom workflows, time tracking, and document management.
FAQs
1. Which CRM is best for small businesses?
For small businesses, HubSpot CRM and Pipedrive are both great choices. HubSpot CRM is a free software that offers basic features such as contact management and email tracking. Pipedrive, on the other hand, is a visual CRM that provides insights into the sales pipeline and helps businesses identify areas of improvement.
2. What’s the difference between free and paid CRM plans?
Free CRM plans usually offer basic features such as contact management and email tracking. Paid CRM plans offer more advanced features such as sales forecasting, workflow automation, and territory management. Additionally, paid plans typically have more integrations and allow more users.
3. Can I customize my CRM to fit my business needs?
Yes, most CRM software offers customization options. You can create custom fields, workflows, and reports that fit your specific business needs. Additionally, some CRM software has a marketplace where you can download custom integrations and add-ons.
4. What’s the best CRM for remote teams?
The best CRM for remote teams is one that offers cloud-based solutions and easy collaboration features. HubSpot CRM and Zoho CRM are both cloud-based and offer mobile apps that allow teams to access customer data on the go. Additionally, Salesforce CRM has a mobile app and provides personalized dashboards that help remote teams stay organized.
5. Can I integrate my CRM with other tools?
Yes, most CRM software offers integrations with other popular tools such as Gmail, Outlook, and Slack. Additionally, some CRM software has an API that allows developers to create custom integrations and add-ons.
6. What’s the best CRM for lead management?
The best CRM for lead management is one that provides automated lead scoring and lead nurturing. Salesforce CRM and Zoho CRM both offer AI-powered tools that help salespersons identify high-quality leads and prioritize their sales pipeline. Additionally, Pipedrive has a visual sales pipeline that helps salespersons identify areas of improvement and close more deals.
7. How much does CRM software cost?
The cost of CRM software varies depending on the provider and the plan. HubSpot CRM and Bitrix24 both offer free plans, while Salesforce CRM and Zoho CRM have plans starting at $25 and $12 per user per month, respectively. The cost can increase depending on the number of users and the advanced features needed.
Conclusion
In conclusion, a CRM is a must-have software for salespersons who want to increase their sales and revenue in 2021. The best CRM for salesperson ultimately depends on the specific business needs and budget. HubSpot CRM, Salesforce CRM, Pipedrive, Zoho CRM, and Bitrix24 are all excellent options that offer different features and pricing plans.
Don’t wait any longer; start your CRM journey today and watch your sales skyrocket!
Closing Disclaimer
The information provided in this article is based on our research and experience, and it’s not intended to be a substitute for professional advice. We encourage readers to do their research and choose the best CRM that fits their specific needs.
