What is the Best CRM App for Field Sales?

A Comprehensive Guide to Boosting Your Sales Team Productivity

Welcome to our guide on the best CRM app for field sales! If you’re in the sales industry, you understand the importance of effective communication and organization. With the right tools at your disposal, you can make the most of your time, efficiently manage your leads, and close deals like a pro.

In this article, we will explore the top CRM apps for field sales and why they are the best options available. We will also analyze their features, pricing, and user reviews to help you make an informed decision. Let’s dive in!


Customer relationship management (CRM) software is designed to help businesses manage their interactions with customers and prospects. It provides a centralized platform where sales reps can store customer data, track leads, and automate routine tasks.

With the rise of mobile technology, there are now several CRM apps available that cater specifically to field sales reps. These apps allow sales reps to access customer data on the go, log notes and updates directly from their phones, and collaborate with team members in real-time.

But with so many CRM apps available, it can be challenging to know which one is the best fit for your business. In the following sections, we will break down the top CRM apps for field sales based on their features, pricing, and user reviews.

The Best CRM App for Field Sales

CRM App Key Features Pricing User Ratings
Salesforce Customizable dashboards; lead and opportunity tracking; mobile app; real-time collaboration $25/user/month (Essentials); $75/user/month (Professional); $150/user/month (Enterprise); Custom (Unlimited) 4.3/5
HubSpot CRM Contact management; deal tracking; email integration; mobile app Free; $50/user/month (Starter); $500/month (Professional) 4.5/5
Pipedrive Customizable pipelines; lead and deal tracking; mobile app; email integration $15/user/month (Essential); $29/user/month (Advanced); $59/user/month (Professional); Custom (Enterprise) 4.5/5
Zoho CRM Sales forecasting; email marketing; mobile app; social media integration $12/user/month (Standard); $20/user/month (Professional); $35/user/month (Enterprise); Custom (Ultimate) 4.2/5
Freshsales AI-powered lead scoring; phone and email integration; mobile app; real-time alerts $12/user/month (Blossom); $25/user/month (Garden); $49/user/month (Estate); Custom (Forest) 4.5/5


Salesforce is known for being one of the most comprehensive and customizable CRM apps out there. It offers a wide range of features that cater to the needs of sales teams of all sizes.

Some of Salesforce’s key features include customizable dashboards, lead and opportunity tracking, mobile app, and real-time collaboration. Salesforce also integrates with several popular apps and services, making it a versatile option for businesses that use a variety of tools.

The downside of Salesforce is its pricing. The base plan (Essentials) starts at $25/user/month, which makes it one of the more expensive options on this list. However, Salesforce’s robust feature set may make it worth the investment for larger businesses.

HubSpot CRM

HubSpot CRM is a popular choice for small and mid-sized businesses. It offers a user-friendly interface and a range of features, including contact management, deal tracking, email integration, and a mobile app.

One of the biggest draws of HubSpot CRM is its pricing. The base plan is free, which makes it an excellent option for businesses on a tight budget. HubSpot also offers paid plans (Starter and Professional) with additional features for businesses that need more functionality.


Pipedrive is another CRM app that caters to small and mid-sized businesses. It offers customizable pipelines, lead and deal tracking, email integration, and a mobile app. One of Pipedrive’s unique features is its “timeline view,” which provides a visual representation of a deal’s progress.

Pipedrive’s pricing is also relatively affordable. The base plan (Essential) starts at $15/user/month, which makes it a great option for businesses that don’t need all the bells and whistles of more expensive CRM apps.

Zoho CRM

Zoho CRM is a versatile CRM app that offers a wide range of features, including sales forecasting, email marketing, mobile app, and social media integration. Zoho also offers additional apps and services (such as Zoho Desk and Zoho Books) that integrate seamlessly with Zoho CRM for an all-in-one business solution.

Zoho CRM’s pricing is also relatively affordable. The base plan (Standard) starts at $12/user/month, making it a cost-effective option for businesses that need a powerful CRM app without breaking the bank.


Freshsales is a newer CRM app on the market, but it’s quickly gaining popularity. It offers AI-powered lead scoring, phone and email integration, a mobile app, and real-time alerts. Freshsales also includes built-in features for email tracking, appointment scheduling, and lead routing.

Freshsales offers competitive pricing, with the base plan (Blossom) starting at $12/user/month. The higher-tier plans (Garden, Estate, and Forest) offer more advanced features for businesses that need additional functionality.

Frequently Asked Questions

How do I choose the best CRM app for field sales?

The best CRM app for field sales will depend on your business’s specific needs and budget. Consider factors such as the size of your sales team, the complexity of your sales cycles, and the integrations you require.

Can I use a CRM app on multiple devices?

Yes, most CRM apps offer mobile apps that can be used on multiple devices. Make sure to choose a CRM app that has a mobile app that is compatible with your team’s operating systems.

Will a CRM app help me close more deals?

A CRM app can help you stay organized, automate routine tasks, and provide valuable insights into your sales process. However, closing deals ultimately comes down to your ability to build relationships with customers and provide value through your products or services.

Can I customize a CRM app to fit my business’s unique needs?

Many CRM apps offer customization options, such as custom fields, workflows, and reporting. Make sure to choose a CRM app that allows you to tailor it to your business’s specific requirements.

Are there any free CRM apps available?

Yes, several CRM apps offer free plans, including HubSpot CRM and Zoho CRM. These plans are typically limited in functionality but can still provide value for small businesses.

How difficult is it to learn how to use a CRM app?

The ease of learning a CRM app will depend on the app’s user interface and your team’s technical proficiency. Most CRM apps offer tutorials and support to help new users get up to speed.

Can a CRM app integrate with my other business tools?

Yes, most CRM apps offer integrations with other popular business tools, such as email providers, social media platforms, and project management software. Make sure to choose a CRM app that integrates with the tools you already use.

How secure is my data in a CRM app?

Most CRM apps take data security seriously and offer measures such as encryption, two-factor authentication, and regular backups. Make sure to choose a CRM app that adheres to industry standards for data security.

How often do CRM apps release updates?

The frequency of updates will depend on the CRM app’s development cycle. Some CRM apps release updates more frequently than others. Make sure to choose a CRM app that has a robust support team and a track record of continuous improvement.

Can I switch CRM apps if I’m not happy with my current one?

Yes, it’s possible to switch CRM apps. However, switching CRM apps can be a time-consuming process, especially if you have a lot of data to transfer. Make sure to choose a CRM app that you can see yourself using for the long term.

How do I get started with a CRM app?

To get started with a CRM app, choose a provider that fits your needs and sign up for a free trial or create an account. From there, you can begin to input your customer data and start using the app’s features to manage your sales process.

Can a CRM app help me track my team’s performance?

Yes, many CRM apps offer reporting and analytics features that allow you to track your team’s performance in real-time. This can help you identify areas for improvement and make data-driven decisions.

Are there any hidden costs associated with using a CRM app?

Some CRM apps may have hidden costs, such as fees for additional users or integrations. Make sure to read the fine print before signing up for a CRM app and factor in all costs when making your decision.

How long does it take to implement a CRM app?

The implementation time will depend on the complexity of your sales process and the CRM app you choose. Some CRM apps offer quick and easy setup, while others may require more extensive customization. Make sure to choose a CRM app that fits your timeline and implementation needs.


Choosing the best CRM app for your field sales team is a critical decision that can significantly impact your productivity, efficiency, and bottom line. Each of the CRM apps we’ve analyzed in this guide has unique features, pricing, and user ratings to consider.

We hope our comprehensive guide has helped you understand the best options available and what to look for when choosing a CRM app. Remember to consider your business’s specific needs and budget before making a decision.

Don’t wait any longer to take your sales to the next level. Choose the best CRM app for your team today and start closing more deals tomorrow!


The information provided in this guide is based on research and analysis of publicly available information. We do not endorse any particular CRM app and recommend that you perform your own due diligence before making a decision. Prices and features are subject to change.