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Introduction
Greetings, dear readers! Today, we’ll be taking an in-depth look at Streak CRM for Gmail, one of the most popular customer relationship management tools for businesses of all sizes. With its seamless integration with Gmail, Streak CRM has helped companies streamline their sales process and boost productivity. In this article, we’ll explore the features, benefits, and drawbacks of Streak CRM, and help you decide if it’s the right CRM tool for your business.
What is Streak CRM?
Streak CRM is a customer relationship management tool that is built for Gmail. It allows you to manage your sales pipeline, track customer interactions, and collaborate with your team – all within your inbox. Streak CRM is highly customizable, and it can be used for a wide range of use cases, including sales, customer support, hiring, and project management.
How Streak CRM Works
Streak CRM is designed to work seamlessly with Gmail. Once you install the Streak CRM extension on your browser, it adds a sidebar to your inbox, where you can access your pipelines, contacts, and tasks. You can customize your pipelines to fit your specific sales process, and move deals through different stages as they progress.
One of the unique features of Streak CRM is its ability to track email interactions. You can see when a contact has opened your email, clicked on a link, or downloaded an attachment. This helps you understand your contact’s level of engagement and tailor your follow-up accordingly.
Streak CRM Pricing
Streak CRM offers a range of pricing plans, depending on the size and needs of your team. The basic plan, which is free, allows you to manage one pipeline, create up to 50 boxes, and track up to 200 emails per month. The Professional plan costs $49/user/month and includes features such as unlimited pipelines, boxes, and email tracking, as well as team collaboration and reporting. The Enterprise plan, which is designed for larger teams, is priced on a custom basis and includes advanced features such as API access and dedicated support.
The Pros of Streak CRM
Streak CRM offers a wide range of benefits for businesses of all sizes. Here are some of the key advantages of using Streak CRM:
| Pros |
|---|
| Seamless integration with Gmail |
| Highly customizable pipelines |
| Email tracking and analytics |
| Team collaboration |
| Automated workflows |
| Mobile app available |
| Free plan available |
The Cons of Streak CRM
While Streak CRM offers many benefits, it also has some drawbacks. Here are some of the key disadvantages of using Streak CRM:
| Cons |
|---|
| Limited integrations with other tools |
| Steep learning curve for some features |
| No phone or chat support |
| Some features only available on higher-priced plans |
FAQs
1. How does Streak CRM integrate with Gmail?
Streak CRM is a Chrome extension that adds a sidebar to your Gmail inbox. This sidebar allows you to access your pipelines, contacts, and tasks without leaving your inbox.
2. Can I customize my pipelines in Streak CRM?
Yes, one of the key features of Streak CRM is its highly customizable pipelines. You can create custom stages, fields, and filters to fit your specific sales process.
3. Does Streak CRM offer email tracking?
Yes, Streak CRM allows you to track when a contact has opened your email, clicked on a link, or downloaded an attachment.
4. How many pipelines can I create in Streak CRM?
The number of pipelines you can create depends on the pricing plan you choose. The basic plan allows you to manage one pipeline, while the Professional and Enterprise plans offer unlimited pipelines.
5. Does Streak CRM offer mobile apps?
Yes, Streak CRM offers mobile apps for iOS and Android, which allow you to access your pipelines and contacts on the go.
6. Does Streak CRM integrate with other tools?
Streak CRM offers limited integrations with other tools, such as Zapier and Google Drive. However, it does not offer integrations with popular tools such as Salesforce or HubSpot.
7. How much does Streak CRM cost?
Streak CRM offers a range of pricing plans, starting from free for the basic plan, $49/user/month for the Professional plan, and custom pricing for the Enterprise plan.
8. How does Streak CRM help with team collaboration?
Streak CRM allows you to collaborate with your team on deals, tasks, and pipelines. You can assign tasks to team members, share boxes with specific team members, and track team performance with reporting.
9. Is Streak CRM easy to use?
Streak CRM has a steep learning curve for some of its features, such as workflows and formulas. However, its basic features are relatively easy to use, and there are many resources available to help you get started.
10. Can I use Streak CRM for customer support?
Yes, Streak CRM can be used for customer support, as it allows you to manage customer inquiries, track support tickets, and collaborate with your support team.
11. Does Streak CRM offer reporting and analytics?
Yes, Streak CRM offers reporting and analytics features, which allow you to track your team’s performance, measure your sales funnel, and identify areas for improvement.
12. Can I automate my sales process with Streak CRM?
Yes, Streak CRM offers workflow features, which allow you to automate your sales process and save time on repetitive tasks.
13. Does Streak CRM offer customer support?
Yes, Streak CRM offers customer support via email and a knowledge base. However, it does not offer phone or chat support.
Conclusion
In conclusion, Streak CRM is a powerful customer relationship management tool that is built for Gmail. It offers many benefits, including seamless integration with Gmail, highly customizable pipelines, email tracking, team collaboration, and automated workflows. However, it also has some drawbacks, such as limited integrations with other tools and a steep learning curve for some features. If you’re looking for a CRM tool that is easy to use and has a wide range of integrations, Streak CRM may not be the best option for you. However, if you’re looking for a tool that is highly customizable and built for Gmail, Streak CRM is definitely worth considering.
Closing/Disclaimer
Thank you for reading our comprehensive review of Streak CRM for Gmail. We hope this article has helped you understand the features, benefits, and drawbacks of this powerful CRM tool. Please note that the information in this article is accurate at the time of writing, and that pricing and features may change over time. If you have any specific questions about Streak CRM, please refer to their website or contact their customer support.
