Introduction
Welcome to our latest journal article about the revolutionary RMS CRM for Long Term Care. In this article, we aim to provide a detailed explanation of why this solution is essential for long term care facilities, its features, and its benefits that can bring significant value to the industry. We hope that through this piece, we can help you understand the importance of adopting this technology and how it can help streamline your operations and improve your overall care delivery.
Long term care facilities provide critical support and assistance to the elderly and those with disabilities, and it is essential to ensure that we provide the best possible care. With the aging population increasing, the need for long term care becomes more important, and there is a need for technology that can help manage the care delivery process. That’s where RMS CRM for Long Term Care comes in!
This solution is specifically designed to help manage the complex care delivery process in long term care facilities, ensuring that residents receive the best possible care while streamlining operations for caregivers and facility managers.
In the following sections, we will provide a detailed explanation of RMS CRM for Long Term Care, the benefits it provides, and how it works.
What is RMS CRM for Long Term Care?
RMS CRM for Long Term Care is a comprehensive solution designed to manage the complex care delivery process in long term care facilities. It is a cloud-based solution that streamlines operations, enhances care delivery and resident satisfaction, reduces expenses, and ensures compliance with regulatory standards.
RMS CRM Features | Description |
---|---|
Admission and Discharge Management | Facility provides a centralized view of each resident’s movement throughout the care process |
Workflow Management | Assign responsibilities to your staff, automate care delivery tasks, and track progress in real-time |
Scheduling | Provide an appointment scheduler to avoid scheduling issues among your staff, residents, and their families |
Electronic Medical Records (EMR) | Keep a real-time record of each resident’s medical and care histories to ensure effective and efficient decision-making |
Medication Management | Create medication orders for your residents, track medication administration and monitor medication compliance |
Point of care documentation | Efficiently document care delivery at the point of service on a mobile device, no need for paper forms |
Billing and Claims Management | Create invoices, generate and submit claims to the appropriate insurance providers, monitor their status, and receive payment in a timely fashion |
Compliance | Ensure that all regulations and industry standards are met to avoid any legal issues or penalties |
Resident and Family Portal | Provide residents’ families with real-time access to their loved one’s care plan, daily activities and important updates |
Benefits of RMS CRM for Long Term Care
RMS CRM for Long Term Care is an all-encompassing solution that can help long term care facilities streamline their operations, improve care delivery, and increase resident satisfaction. Here are the benefits:
Improved Operational Efficiency
RMS CRM for Long Term Care provides a centralized solution that can manage multiple processes. It streamlines operations, automates tasks, and provides real-time insights that can help reduce costs and time spent on administrative tasks.
With its scheduling feature, residents’ appointments are scheduled in a way that matches their requirements with your staff’s availability. You can also assign tasks to your staff and track progress, enabling you to focus on delivering quality care to your residents.
Enhanced Care Delivery
RMS CRM for Long Term Care helps deliver quality care by providing a real-time view of residents’ medical and care histories. It also provides a mobile application that enables caregivers to document care delivery at the point of service, reducing the possibility of errors.
Moreover, medication orders are created and monitored on the platform, ensuring that residents receive their medication on time, and facility managers are notified of any non-compliance.
Increased Resident Satisfaction
The resident and family portal on RMS CRM for Long Term Care enable families to view their loved one’s care plan and activities, enhancing their level of engagement in the resident’s care delivery process. This portal also helps you engage with residents and encourage them to participate in the activities you have planned for them.
Compliance Assurance
RMS CRM for Long Term Care ensures that the facility complies with regulatory standards, such as HIPAA and OSHA. The solution generates reports and alerts that enable facility managers to identify and resolve issues quickly, reducing the possibility of penalties and violations.
FAQs
What is the pricing model for RMS CRM for Long Term Care?
RMS CRM for Long Term Care is priced based on the number of beds available in the facility.
Is the platform accessible on mobile devices?
Yes, RMS CRM for Long Term Care is accessible on mobile devices, and the platform provides a mobile application for caregivers to document care delivery.
How easy is it to implement the system?
RMS CRM for Long Term Care is easy to implement, and our team will work with you to ensure that the solution meets your specific requirements.
Can I generate reports on the platform?
Yes, RMS CRM for Long Term Care provides a reporting feature that generates reports on different aspects of the facility’s operations.
Is the platform secure?
Yes, we take security very seriously, and RMS CRM for Long Term Care is built with the latest security protocols and technologies to ensure the safety of residents’ data.
How does the medication management feature work?
The platform enables facility managers to create medication orders, and caregivers can administer medication through the mobile application. The system also monitors medication compliance and notifies facility managers of any non-compliance.
Can I use the platform for billing and claims management?
Yes, RMS CRM for Long Term Care provides billing and claims management features that generate invoices, create and submit claims to insurance providers, monitor their status, and receive payment in a timely fashion.
Can families view their loved one’s care plan and activities?
Yes, RMS CRM for Long Term Care provides a resident and family portal that provides real-time access to residents’ care plan and activities.
What are the benefits of using RMS CRM for Long Term Care?
RMS CRM for Long Term Care provides improved operational efficiency, enhanced care delivery, increased resident satisfaction, and ensures compliance with industry standards.
How can I install RMS CRM for Long Term Care?
The RMS CRM for Long Term Care can be installed by working with our team, who will guide you through the process and provide training to use the solution.
Can I customize the platform to meet my specific needs?
Yes, the platform is customizable to meet specific needs, contact our team to discuss your requirements.
What customer support is available for RMS CRM for Long Term Care?
RMS CRM for Long Term Care provides dedicated customer support that can assist you with any questions or issues you may have with the platform.
How does the scheduling feature work?
The scheduling feature enables facility managers to schedule residents’ appointments while matching their requirements with the staff’s availability. This ensures that residents receive care at the right time while reducing scheduling conflicts.
How can I get started with RMS CRM for Long Term Care?
The best way to get started is by contacting our team to discuss your requirements and schedule a demo of the platform.
Conclusion
RMS CRM for Long Term Care is a comprehensive solution that is essential for long term care facilities. This solution can help streamline operations, enhance care delivery and resident satisfaction, reduce expenses, and ensure compliance with regulatory standards. With its features such as Admission and Discharge Management, Workflow Management, Medication Management, and Resident and Family Portal, RMS CRM for Long Term Care is the ultimate solution for long term care facilities.
If you are looking to improve your facility’s operations and enhance care delivery, contact our team today to discuss how RMS CRM for Long Term Care can help.
Thank you for reading this article, and we hope that you found it informative.
Closing/Disclaimer
The content of this article is for informational purposes only and does not constitute professional advice. Careful research and due diligence must be conducted before making any decisions regarding technology investments. The author and publisher do not accept any liability for any errors or omissions in this article or for any outcomes resulting from the use of the information contained herein.