Quickbooks CRM: ACT or XACT Software?

Greetings business owners and entrepreneurs!

When it comes to managing customer relationships, having the right software can make all the difference. Quickbooks CRM is a popular tool used by many businesses, but which software is better for Quickbooks CRM: ACT or XACT Software? In this article, we will be exploring the pros and cons of both software options, and ultimately help you decide which one is the best fit for your business.

Understanding Quickbooks CRM

Before we dive into the comparison of ACT and XACT Software, it’s important to have a basic understanding of what Quickbooks CRM is and how it works. Quickbooks CRM is a customer relationship management software that helps businesses manage their interactions with clients and customers. It allows businesses to keep track of customer information, sales data, and customer interactions in one centralized location.

There are many different CRM software options available on the market, but Quickbooks CRM is a popular choice for many businesses. Let’s take a closer look at the two software options that can integrate with Quickbooks CRM: ACT and XACT Software.

ACT Software vs XACT Software

ACT and XACT Software are both popular options for businesses looking to integrate with Quickbooks CRM. However, they have different features and functionalities that may make one software better suited for your business over the other.

ACT Software

ACT Software is a popular CRM tool that has been around for over 30 years. It offers a variety of features such as contact management, sales automation, and email marketing. ACT Software also offers integrations with popular email marketing platforms such as Constant Contact and MailChimp. However, it does have limitations when it comes to customization and scalability.

Pros of ACT Software:

Pros Cons
Easy to use Limited customization options
Built-in email marketing Not scalable for larger businesses
Integrations with popular platforms Outdated user interface

XACT Software

XACT Software is a newer CRM tool that focuses on providing a customizable and scalable solution for businesses. It offers features such as lead and opportunity management, sales forecasting, and marketing automation. XACT Software also offers integrations with popular marketing automation tools such as HubSpot and Marketo.

Pros of XACT Software:

Pros Cons
Customizable and scalable Higher learning curve
Advanced reporting and analytics Higher cost
Integrations with popular platforms Less user-friendly interface


1. Can Quickbooks work with both ACT and XACT Software?

Yes, Quickbooks can integrate with both ACT and XACT Software.

2. Which software is more affordable?

ACT Software is generally more affordable than XACT Software.

3. Can both software options scale with my business?

XACT Software is more customizable and scalable than ACT Software.

4. Which software has a more user-friendly interface?

ACT Software has a more user-friendly interface than XACT Software.

5. Can I automate my marketing efforts with both software options?

Both ACT and XACT Software offer marketing automation features.

6. Which software has better reporting and analytics?

XACT Software offers advanced reporting and analytics capabilities.

7. Which software is more widely used among businesses?

ACT Software has been around for over 30 years and is a more established software option, but XACT Software is gaining popularity among businesses looking for customizable and scalable solutions.


As you can see, both ACT and XACT Software have their pros and cons when it comes to integrating with Quickbooks CRM. Ultimately, the best software for your business will depend on your specific needs, budget, and scalability requirements. It’s important to carefully evaluate both options before making a decision.

If you’re a smaller business looking for an easy-to-use and affordable option, ACT Software might be the better choice for you. However, if you’re a larger business in need of a more scalable and customizable solution, XACT Software may be the better option.

Take Action

If you’re interested in learning more about Quickbooks CRM and which software option is right for your business, we encourage you to reach out to a CRM specialist for more information.


Thank you for taking the time to read this article on which is better for Quickbooks CRM: ACT or XACT Software. We hope that you found the information provided to be helpful in making an informed decision for your business needs. Please note that the information provided in this article is for informational purposes only and should not be construed as professional advice. You should always consult with a CRM specialist before making any decisions regarding software options for your business.