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Greetings readers! Whether you are a startup, small business owner, or a sales team leader, you may have heard of HubSpot CRM. It is one of the most popular Customer Relationship Management (CRM) software in the market that helps businesses to organize their contacts, deal with leads, and keep track of their pipeline. In this article, we will explore one of the most asked questions about HubSpot CRM – how many contacts can you manage with the free version of HubSpot CRM?
Introduction
As businesses expand, it becomes increasingly important to track their sales and customer information in a centralized location. CRMs enable you to do that efficiently, and HubSpot is one of the most effective. The free version of HubSpot CRM allows small businesses to work without the burden of paying for a premium plan while still allowing them to record basic information about their contacts.
The beauty of the free version of HubSpot CRM is that it does not limit the amount of time you can use. It also does not have any user restrictions, making it an excellent pick for small businesses with limited budget and resources. Nonetheless, one of the most common questions asked is how many contacts can you store with the free version of HubSpot CRM?
In this article, we are going to tackle everything there is to know about the free version of HubSpot CRM, as well as the limits on contact storage and management.
Details on HubSpot CRM’s Free Version
The free version of HubSpot CRM is one of the most capable free CRMs available in the market. It has all the essential features that a small business needs to organize and track their leads, including contact management, deal tracking, and task automation. It can also integrate with other HubSpot products, such as Marketing Hub, to give you even more insights.
However, the free version of HubSpot CRM has some limitations. One significant disadvantage of the free version is the number of contacts that you can manage. The maximum number of contacts you can store for free on the platform is up to 1 million. Although one million contacts may seem like a lot, it can still be limiting for larger businesses or those that may have a large number of leads.
How Does HubSpot CRM Count Contacts?
Before we dive deeper into the maximum number of contacts that HubSpot CRM allows, it is essential to understand how the platform counts contacts. According to the HubSpot website, a contact in HubSpot CRM refers to an individual person or company that you want to keep track of in your sales process.
Moreover, the platform does not consider the number of contacts stored in the system based on the number of entries you have in a property such as “Email.” Instead, it considers each contact as a unique record in the system. Therefore, if one contact has ten different email addresses, HubSpot CRM still considers it as one contact and adds it to your total count. It is essential to note because it can help you manage your contact list efficiently without exceeding your limit.
What Happens When You Reach the Maximum Number of Contacts?
When you reach the maximum number of contacts stored with your free version of HubSpot CRM, you have two options. One is to upgrade and pay for a larger subscription plan or delete some of the existing contacts. It is worth noting that if you choose the latter, you will lose all the data that you stored in the deleted contacts as well.
What Happens When You Exceed Your Maximum Number of Contacts?
If you exceed the maximum number of contacts that the free version of HubSpot CRM allows, you will not be able to add any more contacts to your account. Instead, you will need to upgrade your subscription to a premium account to add more contacts. However, it’s important to note that the premium subscription won’t let you add an unlimited amount of contacts, and the limit will still be there.
Final Word on the Free Version of HubSpot CRM
The free version of HubSpot CRM is a fantastic tool for small businesses looking to manage their sales leads and customer information without breaking the bank. However, it may not be ideal for larger businesses or sales teams that have a large number of leads and contacts.
If you are managing a small list of contacts or just starting with CRM, this free version could be perfect for you. It has all the essential features to help you manage your contacts and sales pipeline. However, if you have a more extensive list of contacts, you may have to upgrade to a premium subscription plan for more storage and features.
HubSpot CRM Contact Storage Table Overview
| Subscription Type | Max Number of Contacts |
|---|---|
| Free | Up to 1 million |
| Starter | Up to 25,000 |
| Professional | Up to 100,000 |
| Enterprise | Over 100,000 |
Frequently Asked Questions on HubSpot CRM Contact Storage
Q1: How many contacts can HubSpot CRM store?
A1: The free version of HubSpot CRM can store up to 1 million contacts. For the paid subscription plans, the number of contacts allowed varies.
Q2: Can I migrate to the free version of HubSpot CRM from a different CRM platform?
A2: Yes. You can import your contact list from other CRM platforms to the free version of HubSpot CRM.
Q3: Are there any additional costs associated with HubSpot CRM’s contact management?
A3: No. There are no additional costs associated with HubSpot CRM’s contact management features. The cost is included in the subscription plan price.
Q4: Can I delete contacts in HubSpot CRM?
A4: Yes. You can delete contacts in HubSpot CRM. However, once you delete a contact, it will be removed from your system, and all its data will be lost.
Q5: How long does it take to delete a contact in HubSpot CRM?
A5: When you delete a contact, it may take up to 24 hours for the data to be fully removed from the system.
Q6: Can I recover a deleted contact in HubSpot CRM?
A6: No. Once you delete a contact in HubSpot CRM, it cannot be restored.
Q7: Can I add custom fields in HubSpot CRM?
A7: Yes. You can add custom fields to HubSpot CRM to record information that is specific to your business needs.
Q8: Can I add more than 1 million contacts if I upgrade to a premium subscription?
A8: No. Even if you upgrade to a premium subscription, the maximum number of contacts allowed will vary with each plan.
Q9: How do I know how many contacts I have stored in HubSpot CRM?
A9: You can check the number of contacts stored in HubSpot from the “Contacts” menu in the left-hand sidebar. A counter will display the number of contacts that you currently have on your platform.
Q10: Can multiple users access the same contacts in HubSpot CRM?
A10: Yes. Multiple users can access the same contacts in HubSpot CRM. However, they will need to have the permissions to access them.
Q11: Are there any limitations for custom fields in HubSpot CRM?
A11: Yes. There are some limitations to the number of custom fields you can add to a contact record in HubSpot CRM. However, the number varies with each subscription plan.
Q12: Is HubSpot CRM GDPR compliant?
A12: Yes. HubSpot CRM is GDPR compliant and has robust data management functionality to ensure that you are always meeting compliance standards.
Q13: Can I use HubSpot CRM offline?
A13: No. HubSpot CRM is a cloud-based CRM platform, and it requires an internet connection to access its features.
Conclusion
HubSpot CRM’s free version provides an excellent opportunity for small businesses to get started with contact management and deal tracking. However, it’s essential to understand the limitations of the free version when it comes to contact storage. If you have a larger list of contacts or are expanding your business, you may need to upgrade to a premium subscription plan for more features and contact storage.
With HubSpot CRM’s paid subscription plans, you can leverage more advanced features and integrations to scale your sales operations. The platform continues to grow and evolve, so if you’re ready to improve your sales process, it’s worth considering.
Disclaimer
The information in this article is accurate as of the date of writing, and we will do our best to keep it up-to-date. Nonetheless, changes may occur that could affect the accuracy of the information provided. We do not accept any liability for errors or omissions.
Moreover, the facts and opinions expressed in the article are those of the author and do not necessarily reflect the views and opinions of HubSpot CRM or any other organization.
