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How Much Is Capsule CRM: Everything You Need to Know

Introduction

Greetings, dear readers! In today’s digital age, managing customer relationships is crucial for every business. One of the many tools available to help businesses succeed in this aspect is Capsule CRM. This cloud-based software helps businesses organize and manage customer data, track sales pipelines, and improve customer engagement. However, a common question that many businesses have is how much Capsule CRM costs. In this article, we will provide a comprehensive overview of Capsule CRM pricing, including its different plans, features, and benefits.

The Benefits of Capsule CRM

Before we dive into the pricing details, let us first explore the benefits of Capsule CRM. By using this platform, businesses can:

  • Organize and manage customer data in one easy-to-use location;
  • Track sales pipelines and deals from start to finish;
  • Improve customer engagement and communication; and
  • Analyze trends and performance with detailed analytics and reporting.

Now that we have highlighted the advantages of using Capsule CRM, let us explore its pricing options.

How Much Is Capsule CRM?

Capsule CRM offers three pricing plans: Free, Professional, and Teams. Each plan has different features and benefits, depending on the size and needs of your business.

Free Plan

The Free plan is ideal for small businesses or individuals who are just starting and need a basic CRM tool. This plan includes:

  • Up to 2 users;
  • Up to 250 contacts;
  • Basic sales and marketing features;
  • Email integration; and
  • Mobile access.

However, this plan is limited in terms of its features and storage capacity. If you need more advanced features, you may want to consider upgrading to the Professional or Teams plan.

Professional Plan

The Professional plan is designed for small to medium-sized businesses that require more advanced features and capabilities. This plan includes:

  • Up to 50,000 contacts;
  • Advanced sales and marketing features;
  • Email and social media integration;
  • Custom fields and tags;
  • API access; and
  • Email and phone support.

The Professional plan costs $18 per user per month when billed annually, or $21 per user per month when billed monthly.

Teams Plan

The Teams plan is ideal for larger businesses that require more advanced functionality and team collaboration features. This plan includes:

  • Unlimited contacts;
  • Advanced sales and marketing features;
  • Email and social media integration;
  • Custom fields and tags;
  • API access;
  • Priority support; and
  • Team collaboration tools, such as shared contacts, tasks, and calendars.

The Teams plan costs $36 per user per month when billed annually, or $42 per user per month when billed monthly.

Table: Capsule CRM Pricing Plans

Plan Contacts Features Cost
Free Up to 250 Basic Free
Professional Up to 50,000 Advanced $18/user/month
Teams Unlimited Advanced + Team Collaboration $36/user/month

FAQs About Capsule CRM Pricing

1. Can I upgrade or downgrade my Capsule CRM plan?

Yes, you can upgrade or downgrade your plan at any time by contacting Capsule CRM’s support team.

2. Is there a free trial available for Capsule CRM’s paid plans?

Yes, Capsule CRM offers a 30-day free trial for its Professional and Teams plans.

3. Do I have to pay annually if I want to use Capsule CRM?

No, Capsule CRM offers both annual and monthly billing options.

4. Are there any setup fees for Capsule CRM?

No, there are no setup fees for Capsule CRM.

5. How many users can I add to my Capsule CRM plan?

The Free plan allows up to 2 users, while the Professional and Teams plans allow unlimited users.

6. Are there any restrictions on the number of contacts I can add to Capsule CRM?

The Free plan allows up to 250 contacts, while the Professional and Teams plans allow up to 50,000 and unlimited contacts, respectively.

7. Does Capsule CRM offer any discounts for non-profit organizations?

Yes, Capsule CRM offers a 35% discount for non-profit organizations on its Professional and Teams plans.

8. Does Capsule CRM charge extra for additional storage?

No, Capsule CRM does not charge extra for additional storage.

9. Does Capsule CRM offer a money-back guarantee?

No, Capsule CRM does not offer a money-back guarantee.

10. Can I cancel my Capsule CRM plan at any time?

Yes, you can cancel your plan at any time without any cancellation fees.

11. Is there an additional charge for customer support?

No, Capsule CRM provides customer support for free.

12. Does Capsule CRM offer any customization options?

Yes, Capsule CRM allows you to customize fields and tags according to your business needs.

13. Does Capsule CRM offer any integrations with other software?

Yes, Capsule CRM offers integrations with various software, including Mailchimp, Xero, and KashFlow.

Conclusion

In conclusion, Capsule CRM offers three pricing plans to fit the needs of different businesses, from its Free plan for small businesses to its Teams plan for larger businesses. Capsule CRM’s pricing is competitive when compared to other CRM software in the market, and its features and benefits make it a great choice for businesses looking to improve their customer relationship management.

We hope that this article has provided you with valuable information about how much Capsule CRM costs and its benefits. Don’t hesitate to try Capsule CRM today and see for yourself how it can take your business to the next level.

Closing/Disclaimer

The information provided in this article is accurate at the time of writing and is subject to change. This article is for informational purposes only and should not be taken as legal, financial, or professional advice. We recommend that you consult with a professional before making any decisions regarding the use of Capsule CRM or any other software.

How Much Is Capsule CRM: Everything You Need to Know