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Unlocking the Cost of Finalsite’s CRM
As digital marketing continues to evolve, tracking and managing customer relationships are becoming more critical than ever. A CRM (Customer Relationship Management) system can help manage interactions with customers and potential customers, enhancing customer retention and driving sales. Finalsite, a leading provider of digital communication, marketing, and software solutions exclusively for schools, offers a robust CRM system designed specifically for educational institutions. In this guide, we will explore how much Finalsite charges for its CRM and what you can expect to get for your investment.
Understanding Finalsite’s CRM Pricing Model
Finalsite offers CRM as one of its suite of products, and its pricing model is different from others in the market. Rather than charging per user, Finalsite charges based on the number of active contacts in the system. An active contact is defined as any individual with at least one activity in the system, including email opens and clicks, form submits, event registrations, and more.
For example, if your school has 5,000 contacts in the CRM, but only 2,000 are active, you would be charged based on the 2,000 active contacts. Finalsite’s CRM pricing is tiered, with costs increasing as the number of active contacts grows.
Finalsite CRM Pricing Tiers
| Active Contacts | Price per Year |
|---|---|
| 0-2,500 | $7,500 |
| 2,501-5,000 | $12,500 |
| 5,001-10,000 | $20,000 |
| 10,001-25,000 | $35,000 |
| 25,001-50,000 | $60,000 |
| 50,001-100,000 | $100,000 |
Do these prices include any setup fees?
Yes, these prices include the cost of setup and onboarding as well.
Does Finalsite offer any discounts for non-profits or educational institutions?
Finalsite offers discounted pricing for non-profits and educational institutions on a case-by-case basis. Contact Finalsite’s sales team for more information.
What kind of support does Finalsite provide for its CRM customers?
Finalsite provides full support for its CRM customers, including phone and email support, access to a knowledge base, and weekly webinars about CRM best practices.
Does Finalsite’s CRM integrate with other Finalsite products?
Yes, Finalsite’s CRM integrates with other Finalsite products, including the finalsite platform, forms manager, and email broadcasting tool.
What kind of reporting and analytics does Finalsite’s CRM offer?
Finalsite’s CRM offers comprehensive reporting and analytics, including data on email campaigns, form submissions, website visits, and more. Users can run reports directly in the system or export data to CSV files for further analysis.
Does Finalsite provide any training for CRM users?
Yes, Finalsite provides webinar-based training for new CRM users and ongoing training as needed. Their training covers everything from basic setup to more advanced features and best practices.
How does Finalsite’s CRM handle data security and privacy?
Finalsite takes data security and privacy seriously and complies with all relevant data protection regulations. Their systems are regularly audited and certified to ensure they meet industry standards for data security.
What kind of customization options are available in Finalsite’s CRM?
Users can customize Finalsite’s CRM to meet their specific needs, including custom fields, lists, and tags. Users can also create custom email templates and landing pages to match their school’s branding.
What kind of customer feedback has Finalsite’s CRM received?
Finalsite’s CRM has received positive feedback from customers for its ease of use, comprehensive features, and excellent customer support. Customers have also appreciated Finalsite’s commitment to continually improving their products based on customer feedback.
Can Finalsite’s CRM be used by schools outside of the US?
Yes, Finalsite’s CRM can be used by schools worldwide. Finalsite’s products are global, with customers in more than 80 countries.
What is the contract length for Finalsite’s CRM?
The contract length for Finalsite’s CRM is typically one year, though longer contracts are available on request.
What kind of payment options does Finalsite offer for CRM?
Finalsite accepts payment via credit card, ACH, or check. Payment plans are also available on request.
How can I get started with Finalsite’s CRM?
If you’re interested in learning more about Finalsite’s CRM, contact their sales team to schedule a demo and discuss pricing options.
Conclusion
Finalsite’s CRM is an excellent investment for educational institutions looking to enhance their digital marketing efforts and manage customer relationships more effectively. While pricing is based on the number of active contacts, Finalsite’s tiered pricing model offers affordable options for schools of all sizes. With robust features, excellent customer support, and a commitment to continually improving their products, Finalsite’s CRM is a top choice for schools worldwide.
If you’re considering Finalsite’s CRM, contact their sales team today to schedule a demo and take the first step towards improving your school’s digital marketing efforts.
Closing or Disclaimer
In conclusion, investing in a CRM system can significantly benefit educational institutions in managing customer relationships and boosting digital marketing efforts. Finalsite offers an affordable, comprehensive CRM system tailored to the needs of schools worldwide. While pricing is based on the number of active contacts, Finalsite’s tiered pricing model offers options for schools of all sizes. Contact Finalsite’s sales team today to schedule a demo and learn how you can improve your school’s digital marketing efforts with Finalsite’s CRM system.
