Dynamics CRM Report How To: A Comprehensive Guide

Unlock the Power of Dynamics CRM Reports with This Step-by-Step Guide

Greetings, fellow Dynamics CRM users! Are you struggling to make sense of all the data you have collected? Do you wish you could turn that data into actionable insights? Well, you’re in luck! In this article, we’ll teach you how to create reports in Dynamics CRM that will give you the information you need to make informed decisions. By following our step-by-step guide, you’ll be able to get the most out of your CRM data and harness the full power of this amazing tool.

Introduction: What Are Dynamics CRM Reports?

Dynamics CRM reports are a powerful way to visualize and analyze the data you have collected in your CRM system. These reports can provide valuable insights into your business, allowing you to make informed decisions based on real data. By creating reports in Dynamics CRM, you can:

Track your sales performance
Identify your best customers
Monitor your marketing campaigns
Analyze your service performance
And much more!

Whether you’re a sales manager, a marketing professional, or a customer service representative, Dynamics CRM reports can help you understand your data and improve your performance. So let’s get started!

Step 1: Create a New Report

To create a report in Dynamics CRM, you’ll need to start by navigating to the Reports area. Here’s how:

Click on the Sales or Service module, depending on which type of report you want to create.
Click on the Reports tab.
Select New Report.

Once you’ve done this, you’ll be taken to the Report Wizard, which will guide you through the process of creating your report.

Step 2: Choose a Report Type

Next, you’ll need to choose the type of report you want to create. Dynamics CRM offers several report types:

Tabular
Matrix
Chart
Sub-Report
iFrame

Each report type has its own unique features and benefits, so choose the one that best fits your needs.

Step 3: Select the Data Source

The next step is to select the data source for your report. You can choose to use either a standard or an advanced find to filter your data. You can also select which fields you want to include in your report and how you want to group and sort your data.

Step 4: Customize Your Report

Once you’ve selected your data source, you can begin customizing your report. This includes choosing which fields to display, creating filters to refine your data, and adding groupings and subtotals.

Step 5: Preview and Save Your Report

After you’ve customized your report, you can preview it to see how it will look. If you’re happy with the results, you can save the report and start using it to gain insights into your data.

Step 6: Share Your Report

One of the great things about Dynamics CRM reports is that you can easily share them with others in your organization. You can do this by exporting the report to Excel or PDF, or by publishing it to the web using Microsoft Power BI.

Step 7: Monitor Your Report

Finally, once you’ve created and shared your report, it’s important to monitor it regularly to ensure that it continues to provide value to your organization. Make sure the data is up-to-date and that the report is still meeting your needs.

The Dynamics CRM Report How To: A Complete Guide

Now that you have a basic understanding of how to create reports in Dynamics CRM, let’s dive into the details. In this section, we’ll provide a step-by-step guide to creating reports in Dynamics CRM, complete with screenshots and detailed explanations. By the end of this guide, you’ll be a Dynamics CRM report expert!

Step 1: Create a New Report

The first step in creating a report in Dynamics CRM is to navigate to the Reports area. Here’s how:

Click on the Sales or Service module, depending on which type of report you want to create.
Click on the Reports tab.
Select New Report.

Once you’ve done this, you’ll be taken to the Report Wizard, which will guide you through the process of creating your report.

Step 2: Choose a Report Type

The next step is to choose the type of report you want to create. Dynamics CRM offers several report types:

Tabular Reports

Tabular reports are the simplest type of report. They present data in a table format, with rows and columns. Tabular reports are useful for displaying data that doesn’t need to be grouped or summarized.

Matrix Reports

Matrix reports are similar to tabular reports, but they allow you to group data by one or more columns. This makes it easier to analyze your data and identify trends.

Chart Reports

Chart reports allow you to visualize your data using a variety of chart types, including bar, line, and pie charts. Chart reports are ideal for displaying trends and comparing data.

Sub-Report

Sub-reports are used to embed one report inside another report. This can be useful if you want to display related data in a single report.

iFrame

The iFrame report type allows you to embed a web page inside your report. This can be useful if you want to display external data or content.

Step 3: Select the Data Source

Standard Find

The Standard Find option allows you to filter your data using a simple search interface. You can choose which fields to search and enter your search criteria.

Advanced Find

The Advanced Find option provides more advanced filtering options. You can use this option to create complex queries and filter your data using multiple criteria.

Step 4: Customize Your Report

The next step is to customize your report. This includes choosing which fields to display, creating filters to refine your data, and adding groupings and subtotals.

Choosing Fields

When customizing your report, you can choose which fields to include in your report. This includes both standard and custom fields. You can also choose which fields to group and sort your data by.

Creating Filters

Filters allow you to refine your data by applying criteria to your report. You can create filters based on any field in your CRM system, including custom fields.

Grouping and Subtotals

You can group your data by one or more fields in your report. This makes it easier to analyze your data and identify trends. You can also add subtotals to your report, which allow you to see summary information for each group.

Step 5: Preview and Save Your Report

Once you’ve customized your report, you can preview it to see how it will look. If you’re happy with the results, you can save the report and start using it to gain insights into your data.

Previewing Your Report

You can preview your report at any time to see how it will look. This allows you to make any necessary changes before sharing the report with others.

Saving Your Report

Once you’ve customized your report, you can save it for later use. You can also choose to publish the report to the web or export it to Excel or PDF.

Step 6: Share Your Report

Exporting Your Report

You can export your report to Excel or PDF format, making it easy to share with others. This allows you to send the report to colleagues or clients who might not have access to Dynamics CRM.

Publishing Your Report to the Web

You can also publish your report to the web using Microsoft Power BI. This allows you to share your report with a larger audience and provides additional analytics features.

Step 7: Monitor Your Report

Dynamics CRM Report How To: FAQ

1. What is Dynamics CRM?

Dynamics CRM is a customer relationship management software platform developed by Microsoft. It helps organizations manage customer interactions and data, automate sales and marketing processes, and provide customer service and support.

2. What are Dynamics CRM reports?

Dynamics CRM reports are a way to visualize and analyze the data collected in your CRM system. Reports can provide valuable insights into your business, allowing you to make informed decisions based on real data.

3. What types of reports can I create in Dynamics CRM?

Dynamics CRM offers several report types, including tabular, matrix, chart, sub-report, and iFrame. Each report type has its own unique features and benefits.

4. How do I create a report in Dynamics CRM?

To create a report in Dynamics CRM, start by navigating to the Reports area, choosing a report type, selecting your data source, customizing your report, previewing and saving your report, and then sharing and monitoring your report.

5. Can I share my Dynamics CRM reports with others?

Yes! You can export your report to Excel or PDF, or publish it to the web using Microsoft Power BI. This makes it easy to share your report with others in your organization.

6. How often should I monitor my Dynamics CRM reports?

It’s a good idea to monitor your reports regularly to ensure that they continue to provide value to your organization. Make sure the data is up-to-date and that the report is still meeting your needs.

7. Can I create custom reports in Dynamics CRM?

Yes! You can create custom reports in Dynamics CRM by choosing the fields you want to include, creating filters to refine your data, and adding groupings and subtotals. This makes it easy to create reports that are tailored to your specific needs.

8. Can I access my Dynamics CRM reports on the go?

Yes! Dynamics CRM offers a mobile app that allows you to access your reports on the go. This makes it easy to stay on top of your data no matter where you are.

9. Can I schedule my Dynamics CRM reports to run automatically?

Yes! You can schedule your reports to run automatically at a specific time and frequency. This makes it easy to stay on top of your data without having to remember to run reports manually.

10. Can I create reports in multiple languages in Dynamics CRM?

Yes! Dynamics CRM supports multiple languages, including English, French, German, Spanish, and more. This makes it easy to create reports in the language that’s most comfortable for you.

11. What types of data sources can I use for my Dynamics CRM reports?

Dynamics CRM supports a variety of data sources, including SQL Server, Microsoft Excel, ODBC, and more. This makes it easy to pull data from multiple sources and analyze it in one place.

12. How can I ensure that my Dynamics CRM reports are accurate?

It’s important to ensure that your data is up-to-date and accurate before creating reports in Dynamics CRM. This can be done by regularly checking and updating your data, and by running tests to ensure that the reports are providing accurate information.

13. What if I need help creating my Dynamics CRM reports?

If you need help creating your Dynamics CRM reports, there are many resources available to you. You can consult online tutorials and forums, reach out to your Dynamics CRM support team, or hire a consultant to help you with your reporting needs.

Conclusion: Harness the Power of Dynamics CRM Reports Today!

Congratulations! You are now a Dynamics CRM report expert. By following our comprehensive guide and utilizing the many features and benefits of Dynamics CRM reports, you can turn your data into actionable insights and make informed decisions for your business. So get started today and see the difference Dynamics CRM reports can make for your organization!

Next Steps

Ready to take your Dynamics CRM reporting to the next level? Here are a few things you can do:

Explore more advanced reporting features in Dynamics CRM
Join a Dynamics CRM user group to learn from other users
Hire a consultant to help you with your reporting needs

Disclaimer

The information contained in this article is for general information purposes only. While we strive to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the article or the information, products, services, or related graphics contained in the article for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

Report Type	Description
Tabular	A simple report type that presents data in a table format
Matrix	A report type that allows you to group data by one or more columns
Chart	A report type that allows you to visualize your data using a variety of chart types
Sub-Report	A report type that allows you to embed one report inside another report
iFrame	A report type that allows you to embed a web page inside your report