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Are you looking to advance your career in Microsoft Dynamics CRM? One way to do so is by earning a certification. With the increasing demand for skilled Dynamics CRM professionals, certification has become an essential asset for any individual seeking to enhance their professional portfolio. In this article, we will guide you through the key steps to earning your certification in Microsoft Dynamics CRM.
Why Certify?
Earning a certification in Microsoft Dynamics CRM is not only beneficial for individuals, but it also has advantages for organizations that utilize the platform. It demonstrates an individual’s expertise in Dynamics CRM, making them an asset to any organization looking to implement, manage, and support the platform.
Certification provides an opportunity to learn the essential skills required to effectively work with Dynamics CRM. It equips individuals with the knowledge of best practices, which can help organizations to streamline operations, avoid costly mistakes, and optimize performance. Additionally, certified professionals can earn more and have broader job prospects, as they are recognized and valued for their specialized knowledge and expertise.
Prerequisites
Before taking any certification exam, you must ensure that you meet the prerequisites. For certification in Microsoft Dynamics CRM, there are no specific prerequisites. However, it is recommended that individuals have some knowledge of the platform and experience in related fields such as sales, marketing, or customer service.
Certification Path
Microsoft offers four certification paths for Dynamics CRM:
| Certification Path | Required Exam(s) |
|---|---|
| Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate | MB-210: Microsoft Dynamics 365 Sales |
| Microsoft Certified: Dynamics 365 Marketing Functional Consultant Associate | MB-220: Microsoft Dynamics 365 Marketing |
| Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate | MB-230: Microsoft Dynamics 365 Customer Service |
| Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate | MB-240: Microsoft Dynamics 365 Field Service |
Each certification path requires passing one or two exams. It is important to note that if you have a previous Dynamics CRM certification, you can earn the new certification by passing a transition exam.
Preparation
Before taking any certification exams, it is essential to study and prepare adequately. Microsoft offers various resources to help individuals prepare for the exams, including:
- Microsoft Dynamics Learning Portal (DLP)
- Microsoft Virtual Academy (MVA)
- Microsoft Official Courseware (MOC)
- Third-party training and support from accredited trainers
There are also several self-study materials that individuals can use, such as books, e-books, and online resources. It is important to utilize various resources and seek guidance from experienced professionals to ensure success in the certification exams.
Exam Details
The certification exams consist of multiple-choice questions that test an individual’s knowledge of Dynamics CRM. The exams are administered by Microsoft through their testing partner, Pearson VUE. The exam duration ranges from two to four hours, and the passing score is 700 out of 1000.
FAQs
1. How long is a certification valid?
A certification is valid for two years after the date of issue. After two years, individuals must recertify to maintain their certification status.
2. How much do the certification exams cost?
The cost of the exams varies depending on the country and the type of exam. Typically, the exams cost between $165 and $250.
3. Can I retake an exam if I fail?
Yes, if you fail an exam, you can retake it after a minimum of 24 hours. However, there is a waiting period of 14 days before retaking the exam after the third attempt.
4. Are there any prerequisites to taking the certification exam?
No, there are no specific prerequisites for taking the certification exam.
5. How long does it take to prepare for the certification exam?
The time required to prepare for the exam depends on the individual’s skills and experience. It is recommended to allocate at least three months for adequate preparation.
6. Can I take the certification exam online?
Yes, Microsoft offers online proctoring for some certification exams.
7. Can I see my exam results?
Yes, you can view your exam results in the Microsoft Certification Dashboard.
8. What happens if my certification expires?
If your certification expires, you must recertify to maintain your certified status. If you fail to recertify, your certification status will change to inactive.
9. Are there any prerequisites for recertification?
No, there are no specific prerequisites for recertification.
10. Do I need to renew my certification?
Yes, you must recertify after two years to maintain your certification status.
11. How do I prepare for the certification exam?
There are various resources available for preparation, including Microsoft Dynamics Learning Portal, Microsoft Virtual Academy, Microsoft Official Courseware, third-party training and support, books, e-books, and online resources.
12. Can I take the certification exam in any language?
Yes, Microsoft offers certification exams in several languages.
13. How long does it take to receive the certification after passing the exam?
Typically, individuals receive their certification status within 24 to 48 hours of passing the exam. Individuals can view their certification status in the Microsoft Certification Dashboard.
Conclusion
Certification in Microsoft Dynamics CRM is an essential asset for any individual seeking to enhance their professional portfolio. It provides an opportunity to learn essential skills required to work with Dynamics CRM, demonstrates expertise in the platform, and increases job prospects and earning potential. With the available resources and preparation, earning a certification is a manageable and worthwhile endeavor that can elevate your career to the next level.
So, take the first step today and start preparing for your certification exam!
Disclaimer
The content of this article is for informational purposes only. The author and the publisher do not guarantee the accuracy, completeness, or suitability of the information and are not liable for any consequences arising from the use of this article.
