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Welcome to our guide on the best CRM for cleaning companies! If you own a cleaning business, you know how important it is to keep track of your clients, schedules, and staff. But managing all of these aspects can quickly become overwhelming without the right system in place. This is where a CRM (Customer Relationship Management) software comes in handy.
In this article, we will explore the top CRM solutions for cleaning businesses in 2021. We’ll go over their features, pricing, and most importantly, how they can help you streamline your operations and grow your business. Whether you’re a small cleaning service or a larger company, you’ll find a CRM that fits your specific needs. Let’s dive in!
Why Use a CRM for Your Cleaning Business?
As a cleaning company owner or manager, you have multiple tasks on your plate every day. You need to manage schedules, assign tasks to your team, keep track of inventory, communicate with clients, and more. Doing all of this manually can lead to errors, inefficiencies, and missed opportunities.
This is where a CRM can help. A CRM is a tool that helps you organize and automate your customer interactions, tasks, and data. With a CRM, you can gather all client information in one place, track their communication history, set reminders and alerts, and get detailed reports on your business performance.
Additionally, a CRM can help you:
- Manage your team’s schedules and tasks with ease
- Automate your billing and invoicing
- Boost your customer retention and satisfaction
- Streamline your sales process and track your leads
- Make data-driven decisions based on real-time insights
Top CRM Solutions for Cleaning Companies
There are many CRM solutions available on the market, but not all of them are suitable for cleaning businesses. Here are some of the best CRM software for cleaning companies in 2021:
| CRM | Pricing | Features |
|---|---|---|
| Jobber | Starting at $29/month | Scheduling, estimates, invoicing, GPS tracking, reporting |
| Housecall Pro | Starting at $49/month | Scheduling, dispatching, invoicing, online booking, reporting |
| ServiceM8 | Starting at $29/month | Scheduling, quotes, invoicing, job tracking, staff management |
| Zenmaid | Starting at $49/month | Scheduling, online booking, invoicing, task management, reporting |
| Cleanetto | Starting at $30/month | Scheduling, billing, customer management, analytics, SMS reminders |
Jobber
Jobber is a popular CRM software for cleaning businesses of all sizes. It offers a range of features such as scheduling, estimates, invoicing, GPS tracking, and more. With Jobber, you can keep track of your team’s schedule, send automated reminders to your clients, and get real-time reports on your business performance.
Jobber also comes with a mobile app, which allows you and your team to access the CRM on the go. The app has features such as job tracking, time tracking, and photo attachments. Jobber pricing starts at $29/month for their core features and goes up to $149/month for their advanced plan.
Housecall Pro
Housecall Pro is another CRM solution that is popular among cleaning businesses. It offers features such as scheduling, dispatching, invoicing, online booking, and reporting. With Housecall Pro, you can easily manage your team’s schedules, send invoices to clients, and collect payments online.
Housecall Pro also has a customer portal, which allows your clients to book appointments, pay for services, and communicate with your team. The CRM pricing starts at $49/month for their basic plan and goes up to $199/month for their premium plan.
ServiceM8
ServiceM8 is a cloud-based CRM software designed for service-based businesses, including cleaning companies. It offers features such as scheduling, quotes, invoicing, job tracking, and staff management. With ServiceM8, you can create quotes for your clients, manage your team’s schedule, and get detailed reports on your business performance.
ServiceM8 also integrates with popular payment gateways such as Stripe and PayPal, so you can collect payments online. The CRM pricing starts at $29/month for their basic plan and goes up to $129/month for their advanced plan.
Zenmaid
Zenmaid is a CRM software that is specifically designed for cleaning companies. It offers features such as scheduling, online booking, invoicing, task management, and reporting. With Zenmaid, you can automate your scheduling process, send invoices to your clients, and get detailed reports on your business performance.
Zenmaid also has a customer portal, which allows your clients to book appointments, pay for services, and communicate with your team. The CRM pricing starts at $49/month for their core features and goes up to $199/month for their advanced plan.
Cleanetto
Cleanetto is a CRM solution that focuses on simplifying the billing and invoicing process for cleaning businesses. It offers features such as scheduling, billing, customer management, analytics, and SMS reminders. With Cleanetto, you can easily send invoices to your clients, track your team’s schedule, and get real-time reports on your business performance.
Cleanetto also integrates with popular payment gateways such as PayPal and Square, so you can collect payments online. The CRM pricing starts at $30/month for their basic plan and goes up to $60/month for their premium plan.
Frequently Asked Questions
Q1: What is a CRM?
A: A CRM (Customer Relationship Management) is a tool that helps businesses manage their customer interactions, data, and tasks.
Q2: Why do cleaning companies need a CRM?
A: A CRM can help cleaning companies automate their tasks, improve their communication with clients and team members, and get insights into their business performance.
Q3: How do I choose the best CRM for my cleaning business?
A: When choosing a CRM, consider your business size, budget, and specific needs. Look for features such as scheduling, invoicing, reporting, and integrations with other tools.
Q4: Can a CRM help me manage my team’s schedule?
A: Yes, a CRM can help you manage your team’s schedule, assign tasks, and track their progress.
Q5: Can I customize my CRM to fit my specific needs?
A: Most CRM software allows you to customize your workflows, templates, and reports to fit your specific needs.
Q6: Can I integrate my CRM with other tools such as accounting software?
A: Yes, most CRMs offer integrations with other tools such as accounting software, payment gateways, and marketing automation tools.
Q7: How much does a CRM cost for a cleaning business?
A: The cost of a CRM for a cleaning business depends on the software and pricing plan you choose. Most CRMs offer monthly or annual subscriptions, and their prices range from $20 to $200 per month.
Conclusion
We hope this guide has helped you choose the best CRM for your cleaning business. Remember, a CRM can help you automate your tasks, boost your productivity, and grow your business. Consider your specific needs and budget, and choose a CRM that fits your requirements. If you’re still unsure, most CRMs offer free trials or demos, so you can try before you buy.
Thank you for reading, and happy cleaning!
Disclaimer
The information in this article is for educational and informational purposes only and should not be construed as professional advice. We do not endorse any specific CRM software or company, and we are not responsible for any damages or losses that may occur as a result of using the information in this article. Always do your own research and consult with a professional before making any decisions.
