Act CRM SwiftPage Email Marketing Changes: Advantages and Disadvantages

Introduction

Greetings to all our readers and welcome to our latest article on the changes in Act CRM SwiftPage email marketing. As we all know, Act CRM has been one of the most trusted customer relationship management tools for years, and with the recent changes made to its email marketing features, there is much to talk about. In this article, we will discuss the advantages and disadvantages of these changes and how they might affect your email marketing strategy. So, let’s dive in!

The Changes in Act CRM SwiftPage Email Marketing

Recently, Act CRM announced several changes to its SwiftPage email marketing features. These changes include:

Change Description
Integration with Gmail Now, users can integrate their Act CRM email accounts with Gmail, making it easier to manage emails.
New Email Templates Act CRM has added several new email templates to its SwiftPage features, giving the users more options to choose from.
Email Campaign Reporting With the new email campaign reporting feature, users can easily track and analyze the performance of their email campaigns.

The Advantages of the Changes

The changes made to Act CRM SwiftPage email marketing have several advantages, including:

Improved Integration

One of the best advantages of the new changes is the integration with Gmail. With this integration, users can easily manage their emails and save time on switching between platforms. This feature eliminates the need for opening up another tab and logging in to the email service to access their emails as everything is in one place.

New Email Templates

Act CRM has added several new email templates to its SwiftPage email marketing features, giving users more options to choose from when creating and sending emails. This feature saves time and effort on creating email templates, and the availability of more options makes it easier to send relevant emails to different audiences.

Email Campaign Reporting

The new email campaign reporting feature in Act CRM SwiftPage email marketing makes it easier for users to track and analyze the performance of their email campaigns. This feature provides a detailed report of the email campaign performance, including the number of emails sent, delivered, opened, and clicked. This feature helps the users to analyze the success of their email marketing strategy and make necessary changes to improve their results.

Increased Storage Capacity

The recent changes in Act CRM SwiftPage email marketing have also increased the storage capacity for emails. Now, users can store up to 50,000 emails, which means more storage space for important emails, templates, and campaigns.

The Disadvantages of the Changes

Despite the many benefits, the changes in Act CRM SwiftPage email marketing also have some disadvantages, such as:

Learning Curve

With any new changes in software, there is always a learning curve. The integration of Gmail and the new email templates may require some training for users to get used to. Users may have to spend some time learning how to use these features and integrating them with their email marketing strategy.

Compatibility Issues

Some users may experience compatibility issues with their existing email accounts, especially if they are not using Gmail. The integration feature may not work as expected, and users may have to switch to Gmail to use the integration feature.

Email Deliverability Issues

Sometimes, with new changes, there might be issues with email deliverability. There is a possibility that emails sent using new templates, or new campaigns may get flagged as spam and end up in the recipient’s spam folder instead of the inbox. This issue can be resolved by making necessary changes to the email content and subject lines.

Additional Costs

While some of the changes are included in the basic Act CRM subscription, some of the features come at an additional cost. Users will have to pay extra to access the email campaign reporting feature, which can be a disadvantage for those on a tight budget.

Frequently Asked Questions

1. Are all the changes available to all Act CRM users?

No, some of the new features, like the email campaign reporting, come with an additional cost and are not available in the basic Act CRM subscription.

2. Can I still use my existing email templates?

Yes, users can still use their old email templates and create new ones using Act CRM’s SwiftPage email marketing features.

3. Will the integration with Gmail work for all email accounts?

No, the integration works only with Gmail accounts. Users with other email accounts may have to switch to Gmail to use this feature.

4. How do I track the performance of my email campaigns?

With the new email campaign reporting feature, users can easily track and analyze the performance of their email campaigns.

5. Can the new email templates be customized?

Yes, users can customize the new email templates and create their own templates using Act CRM’s SwiftPage email marketing features.

6. Will the changes in Act CRM SwiftPage email marketing affect my existing email campaigns?

No, the changes will not affect your existing email campaigns. However, users can create new campaigns using the new features.

7. How much extra do I have to pay for the email campaign reporting feature?

The cost of the email campaign reporting feature depends on the subscription plan and the number of emails sent.

8. Can I still use Act CRM SwiftPage email marketing without the new changes?

Yes, users can still use Act CRM SwiftPage email marketing without the new changes and features.

9. How many email templates are available in Act CRM SwiftPage email marketing?

With the new changes, Act CRM has added several new email templates to its SwiftPage email marketing features.

10. Will the new email campaign reporting feature work with my existing campaigns?

Yes, the email campaign reporting feature will work with existing campaigns, and users can track their performance.

11. How do I access the new email templates?

Users can access the new email templates by logging in to their Act CRM account and navigating to the SwiftPage email marketing section.

12. Are there any other changes in Act CRM SwiftPage email marketing aside from the ones mentioned?

No, the changes mentioned above are the most significant changes in Act CRM SwiftPage email marketing.

13. What happens if I encounter any issues with the new changes?

Users can contact Act CRM customer support for assistance with any issues related to the new changes in SwiftPage email marketing.

Conclusion

In conclusion, the new changes in Act CRM SwiftPage email marketing have both advantages and disadvantages. While the integration with Gmail, new email templates, email campaign reporting, and increased storage capacity are advantageous, the learning curve, compatibility issues, email deliverability issues, and additional costs are significant disadvantages. Overall, the new changes are aimed at improving user experience, and Act CRM seems to have achieved that. We recommend that users test the new features thoroughly before integrating them into their email marketing strategy, and we hope this article has been informative.

Closing Disclaimer

This article is for informational purposes only. We do not endorse Act CRM or its features, nor do we claim to represent Act CRM in any way. The information provided in this article is based on our research and may not reflect the views of Act CRM or its affiliates. We do not guarantee the accuracy or completeness of the information provided in this article. Users should conduct their own research and seek professional advice before making any decisions based on the information provided in this article.